Privacy Policy

Privacy Policy for SnarkyMoose.com

Last updated: November 22, 2024

At SnarkyMoose.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, SnarkyMoose.com, or use our services.

By accessing or using our website and services, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

Personal Information

Personal Information refers to data that can be used to identify you. The types of Personal Information we may collect include:

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (such as credit card details)
  • Any other information you voluntarily provide when contacting us or creating an account.

Non-Personal Information

Non-Personal Information refers to data that does not identify you directly but may include information about your use of our website, such as:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on the website
  • Referring/exit pages

We may collect this information automatically through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our website and services
  • To process payments and fulfill orders
  • To respond to customer inquiries or provide customer support
  • To send promotional emails, newsletters, or other marketing communications (with your consent)
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your Personal Information to third parties. However, we may share your information in the following circumstances:

  • With service providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing services) who help us operate our business.
  • For legal reasons: We may disclose your information if required to do so by law, such as in response to a court order or legal process.

4. Data Security

We take reasonable precautions to protect your Personal Information from unauthorized access, alteration, or destruction. We use industry-standard encryption for payment transactions and secure servers to protect the data you provide.

However, no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Analyze website traffic
  • Personalize content

You can adjust your browser settings to refuse cookies, but doing so may affect your ability to use certain features on our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information (subject to certain exceptions).
  • Opt-out of marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in the emails we send you or contacting us directly.

If you wish to exercise any of these rights, please contact us at shane@snarkymoose.com.

7. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

SnarkyMoose.com
10 Alfred Drive,
Belleville, Ontario, K8N 4M7
Canada

Email: shane@snarkymoose.com